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Touchpoint’s Guiding Principles

Our Core Values act as a set of Guiding Principles for all who work at Touchpoint:

#1: Be experts at what we do

Clearly define our range of products & services, and deliver every time

#2: Provide real choice

Empower our customers with a range of viable, cost-effective alternatives

#3: Promise & deliver

Set realistic & accurate expectations, then make these happen

#4: Be open & honest

When communicating with our customers, our suppliers & with ourselves – at all times

#5: Fix it first

When issues do occur, give first priority to getting the customer up & running

#6: Learn & grow

Provide a rewarding environment for our people with ongoing personal & professional development

#7: Deliver sustainable profitability

Engage in sound commercial practices that deliver steady business growth & returns to shareholders

#8: Be good to the planet

Environmentally responsible work practices that ensure the future for our children

#9: Enjoy a simple life

Provide for & enjoy time with our families, the primary reason we strive to succeed in business