Touchpoint’s Guiding Principles
Our Core Values act as a set of Guiding Principles for all who work at Touchpoint:
#1: Be experts at what we do
Clearly define our range of products & services, and deliver every time
#2: Provide real choice
Empower our customers with a range of viable, cost-effective alternatives
#3: Promise & deliver
Set realistic & accurate expectations, then make these happen
#4: Be open & honest
When communicating with our customers, our suppliers & with ourselves – at all times
#5: Fix it first
When issues do occur, give first priority to getting the customer up & running
#6: Learn & grow
Provide a rewarding environment for our people with ongoing personal & professional development
#7: Deliver sustainable profitability
Engage in sound commercial practices that deliver steady business growth & returns to shareholders
#8: Be good to the planet
Environmentally responsible work practices that ensure the future for our children
#9: Enjoy a simple life
Provide for & enjoy time with our families, the primary reason we strive to succeed in business
