One of our longest standing customers invoked a disaster when their server room roof caved in during the recent heavy rains. Literally their HP DL380 G7 servers had 2cm of water inside of them! Mostly from stock, we built their desired spec G7 replacement machines and had them delivered within a few days to site. Remarkably, the customer was able to dry out the disks and retrieve the data before putting the new hardware into production. Minimum downtime for such a ‘Sev1’ assisted by Touchpoint’s high stock levels of both current and previous generation hardware and our team of committed engineers who are ready to ‘turn on a dime’ and build then deliver the right equipment quickly.