Careers

Join the team powering Australia’s most critical operations.

Why Join Touchpoint?

Australia’s critical industries — from Defence to Government — rely on ICT systems that are too often slowed by outdated procurement models, complex vendor landscapes, and unclear processes. This complexity holds back capability, security, and transformation. Touchpoint exists to change that.

Our mission is to empower critical organisations to thrive in a connected world by making secure, reliable ICT simple, clear, and accessible. We remove the friction so essential teams can focus on their mission, not their admin.

The challenges are real — navigating high‑stakes environments, strict frameworks, and demanding technical requirements — but the impact is massive. When ICT works, Australia works. If you’re driven by meaningful problems, national‑level impact, and the chance to lift the standard of ICT across the country’s most important sectors — you belong at Touchpoint.

Our Values

Our values are the backbone of everything we do. They shape every decision we make, and every solution we deliver. Here at Touchpoint, we:

Are kind

A good business is made up of good human beings

Embrace diversity

A diverse & supportive team out-performs

Seek a better way

Continuous improvement drives efficiency & effectiveness

Lead by example

The best leaders are collaborative and inspire those around them

Walk in the customer's shoes

Success comes from making our customers' lives better

Do the right job right

Listen, understand and solve the real problem

Positions Available

Sales Manager

Touchpoint is seeking an experienced Sales Manager to join and guide our Sales team. You will have experience selling into federal government and large corporate clients. Sales of IT hardware and Defence experience are highly valued but not a requirement.

Key Account Manager

Touchpoint is seeking a new team member to join our Sales team supporting our key Defence customers. You will have experience selling IT hardware and a drive to build long term relationships through a genuine consultative sales approach. Defence experience highly valued but not a requirement.

Technical Account Manager

Touchpoint is seeking a new team member to join our Sales team, supporting our customers with a level of technical understanding of enterprise datacentre hardware. You will have experience with design and configuration of systems in one (or more) of servers, storage or networking and a drive to build long term relationships through a genuine consultative sales approach. Defence experience highly valued but not a requirement.