Other Industries

Touchpoint has successfully delivered hundreds of projects in a variety of other industries including large chain retail, education, health and wholesale.

HARDWARE SELECTION:

Touchpoint has assisted with many large projects over the years. By accessing our broad network of technology experts we enable the customer’s project team to assess currently available solutions and then select the best option for their environment.

We then project manage all key steps as required – solution design, proof-of-concept demonstrations, development of a full bill of materials, delivery to site, installation and commissioning by expert engineers, and ongoing support and maintenance.

LARGE CHAIN RETAILERS:

Retailers with large networks of stores typically seek efficiencies by adopting a centralised approach and running all IT from head office. This often means that they have minimal IT capability available locally in the branch offices.

SUCCESS STORY

Emergency UPS Replacement for KFC

The headquarters of KFC was unfortunate enough to have a large amount of water come through their data centre and damage their UPS beyond repair. We guided the customer through the process of correctly sizing an Eaton UPS to meet current and future demands. We then were able to utilise in stock equipment to build and install a brand-new UPS fully configured with brand new batteries, all within 14 days.

IT Staff Overload Challenge Solved for Large Electrical Wholesaler

The in-house IT services team of a leading provider of electrical and mechanical products were struggling to keep up with the demands of their internal customers. This was causing delays in service delivery and negatively impacting customer satisfaction. Touchpoint’s solution delivered huge cost savings and efficiency improvements.