Privacy Policy - Touchpoint Technology Pty Ltd
Last updated: 01/04/2026
Touchpoint Technology Pty Ltd (“Touchpoint Technology”, “we”, “us”, “our”) is committed to protecting your privacy and ensuring you have a positive experience when interacting with our website, services, products, and platforms (collectively, the “Services”).
This Privacy Policy explains how we collect, use, store, disclose, and protect your Personal Information, and how you may access or correct that information. This policy applies to our website, online services, software platforms, events, and any other interactions you may have with Touchpoint Technology, whether online or offline.
1. What is Personal Information?
Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, including name, job title, organisation, email address, phone number, address, billing details, IP address, and other information you provide.
2. Scope and Applicability
This policy applies worldwide. We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. Additional rights may apply under the GDPR for individuals located in the EU, UK, and related jurisdictions.
3. Collection of Personal Information
We collect Personal Information when you interact with us, including when you use our website, request services, participate in training or events, subscribe to communications, or engage in a commercial relationship.
4. Use of Personal Information
We use Personal Information to provide services, manage transactions, communicate with you, improve our offerings, meet legal obligations, and protect our operations.
5. Marketing Communications
You may opt in or out of receiving marketing communications at any time using unsubscribe links or by contacting us directly.
6. Referrals
If you provide another person’s details, you confirm you have their consent for us to use that information for the stated purpose.
7. Your Rights
You may request access, correction, deletion, restriction of processing, data portability, withdrawal of consent, or lodge a complaint by contacting us.
8. Data Retention
We retain Personal Information only for as long as necessary for business or legal purposes.
9. Cookies and Technical Data
We collect technical data such as IP address and browser information using cookies and similar technologies to improve website performance.
10. Disclosure and Security
We do not sell Personal Information. Information may be shared with service providers and regulators where required. We use reasonable safeguards to protect your data.
11. Changes to this Policy
We may update this policy from time to time. The latest version will be published on our website.
12. Contact Us
Touchpoint Technology Pty Ltd
Email: compliance@touchpoint.com.au