Defence-related IT systems are required to stay in service well beyond the originally planned operational lifecycle.
Since our inception, Touchpoint has been engaged by the Defence community to deliver ICT system sustainment solutions that enable these platforms to continue to run reliably for as long as required – solutions that enable expensive and time-consuming engineering change processes to be avoided.
Our Defence customers include several direct DoD SPOs, BAE, Boeing, Raytheon, Thales, Northrupp Grumman, Leidos, L3Harris, Babcock, Naval Ship Management, Atlantic & Peninsula, Broadspectrum.
Touchpoint is an existing supplier in the MILIS, ROMAN and DTA Panel procurement systems.
Touchpoint’s modular approach to sustainment services allows us to tailor a solution to exactly match the needs of the environment. These options include:
- On-site system support
- Back to base repair
- Life-of-type v MTBF analysis to determine min spare part levels
- Spare parts sourcing
- Exact match systems, spare parts and components
- TAA and ITAR compliant equipment supply
- Testing and asset tagging prior to delivery
- Pre-staging for classified environments (eg disabling Bluetooth and Wifi)
- Customised mounting of equipment into ruggedised cases
- Logistics and expedited delivery to secure facilities
Sourcing this equipment requires a careful approach that includes a safe and secure supply chain. We have a tight set of systems & processes in place to mitigate any risk and ensure every component is genuine, in excellent condition, completely sanitised of any data, and loaded with the correct firmware.
To learn more about Touchpoint’s IT sustainment solutions and services please get in touch.