About Touchpoint

At Touchpoint, we strengthen the ICT foundations critical organisations rely on – bringing clarity, security, and dependability every time

Why We Exist

Touchpoint exists to keep Australia’s most critical operations running – secure, steady, and uncompromised. We design, build, and support high‑performing IT environments across defence, enterprise, finance, and beyond. With end‑to‑end lifecycle expertise and a human-first approach, we deliver the right technology exactly when it’s needed. We make complex technology simple, reliable, and human. At Touchpoint, we don’t just supply systems – we deliver confidence.

We empower critical organisations to operate with confidence through secure, reliable ICT

Touchpoint strips away complexity and strengthens the foundations so that organisations can focus on what matters most – their business.

Our Brand Story

Shaping confidence in mission-critical ICT since 2009.


  1. 2009

    Touchpoint was founded

    Touchpoint Technology opens its doors with a mission to make IT procurement simple, reliable, and customer focused.


  2. 2010 to 2015

    Building the foundation

    Expanded capabilities across the full ICT hardware to sourcing, integration, deployment, and sustainment.


  3. 2015

    Trusted by Defence

    Touchpoint secured major partnerships in Defence and national security, delivering secure, high-performing systems.


  4. 2020

    A new era

    Welcome Touchpoint! We rebranded to symbolise stability and growth as a full-service IT solutions provider.


  5. 2024

    Celebrating 15 years of excellence

    Touchpoint marked 15 years of delivering mission-critical technology with the opening of our new Technical Centre at Macquarie Park, enhancing engineering capability.


  6. 2024

    Dell Platinum Partnership achieved

    We earned Dell Platinum Partner status, reinforcing our ability to deliver advanced solutions and exclusive benefits.


  7. 2025

    Leading in sustainability

    Touchpoint was awarded EcoVadis Platinum rating, placing us in the top 1% globally for ESG performance.


  8. Today

    Trusted where it matters most

    Touchpoint is trusted by Defence, enterprise, finance, telecommunications and heavy industry to deliver secure, high-performing IT environments.

Our Values

Our values are the backbone of everything we do. They shape every decision we make, and every solution we deliver. Here at Touchpoint, we:

Are kind

A good business is made up of good human beings

Embrace diversity

A diverse & supportive team out-performs

Seek a better way

Continuous improvement drives efficiency & effectiveness

Lead by example

The best leaders are collaborative and inspire those around them

Walk in the customer's shoes

Success comes from making our customers’ lives better

Do the right job right

Listen, understand and solve the real problem

Our Team

Nick Asscher

Nick Asscher

Owner, Director
Bill Freeman

Bill Freeman

Owner, Director
Sonya Hunter

Sonya Hunter

Finance Manager
Pedr Cain

Pedr Cain

Sales Controller

We’re trusted by Australia’s most critical operations – from Defence to enterprise.

Atlantic Peninsula Austal Babcock CAE Elbit Systems KBR Kongsberg Navantia Omni Saber Astronautics Serco Sigma Bravo Silentium Defence Thomas Global Systems Viden AB Corp Airservices Australia AMS Group Asciano ASX Ausbil BHP Bupa Costco CUA DB Schenker doTERRA DT Infrastructure EBOS Healthcare Fidelity Fin Design fb Foxtel Fujitsu Gazal Health Indra Iron Mountain Lendlease Masterpet NAB Northrop Grumman PepsiCo QBE Saab St Vincent Suncorp Symbion TAL Client logo TechnipFMC Telstra Toll TPG Vodafone Westfield Westpac Zurich Atlantic Peninsula Austal Babcock CAE Elbit Systems KBR Kongsberg Navantia Omni Saber Astronautics Serco Sigma Bravo Silentium Defence Thomas Global Systems Viden AB Corp Airservices Australia AMS Group Asciano ASX Ausbil BHP Bupa Costco CUA DB Schenker doTERRA DT Infrastructure EBOS Healthcare Fidelity Fin Design fb Foxtel Fujitsu Gazal Health Indra Iron Mountain Lendlease Masterpet NAB Northrop Grumman PepsiCo QBE Saab St Vincent Suncorp Symbion TAL Client logo TechnipFMC Telstra Toll TPG Vodafone Westfield Westpac Zurich

Make your next ICT decision with confidence.