We’re excited to welcome Chris Carr-Boyd to the team as Touchpoint’s new Key Account Manager. With over 15 years of experience, Chris brings deep expertise across the IT, telecommunications, and cybersecurity sectors. Most recently, he worked with PwC in their Identity and Access Management division, where he strengthened his knowledge of secure systems and digital transformation.

At Touchpoint, Chris will focus on building strong relationships with key customers and partners. By understanding each client’s unique needs, he ensures solutions align with long-term goals and deliver measurable value. His experience in cybersecurity and identity management adds an extra layer of insight for organizations navigating today’s complex IT landscape.

Beyond the office, Chris enjoys spending time with his wife, daughter, and their much-loved senior pug, Bonnie. On weekends, you’ll often find him at family sporting commitments or exploring the great outdoors. These moments help Chris recharge, bringing fresh energy and perspective to his work.

Why does Chris’s role matter? As Touchpoint’s new Key Account Manager, strong account management is essential for delivering exceptional customer experiences. Through collaboration, Chris helps clients make informed decisions about technology investments, ensuring they achieve both operational efficiency and strategic success.

We’re thrilled to have Chris on board and look forward to the impact he’ll make across our customer base. If you’d like to learn more about the people behind Touchpoint, visit our Meet the Team page and explore profiles of the talented individuals driving innovation every day.

Welcome to the team, Chris!